Software Implementation Specialist

Thomson Reuters is looking for a Software Implementation Specialist to work with global clients and lead the implementation of ONESOURCE Pagero, an e-invoicing compliance software. As an Implementation Specialist, you will act as a specialist in a large, cross-functional software implementation team that specialises in e-invoicing solutions.

Responsibilities:

• Work directly with global clients to understand their ONESOURCE Pagero implementation requirements
• Run product demonstrations, deliver end-user and super-user training whilst configuring the software to meet their requirements
• Use analytical, project management, and problem-solving skills to test client software implementations
• Troubleshoot issues and ensure that project plans are running to the required timelines and within budget
• Resolve customer support issues by working with clients directly and collaborating with internal teams
• Design, develop, and document project deliverables according to timelines and budgets

Requirements:

• An interest in software and how it is implemented and configured at a range of global institutions
• An understanding of basic coding with the desire to learn and develop your skills within a software setting
• An analytical mindset
• A collaborative attitude, able to work closely with colleagues at various levels of seniority and communicate sometimes complex solutions to international clients
• Excellent communication skills in both English and Spanish
• Demonstrated ability to successfully manage complex scenarios in fast-paced environments, prioritizing competing demands and delivering high-quality results under tight deadlines

Benefits:

• Hybrid Work Model
• Flexibility & Work-Life Balance
• Career Development and Growth
• Industry Competitive Benefits
• Culture
• Social Impact
• Making a Real-World Impact