Description
As an Implementation Engineer at Adyen, you will work with fast-growing and enterprise businesses to design, integrate and scale their use of Adyen's payment platform.
The role combines complex technical delivery with pre-sales collaboration. You'll work closely with merchants to shape technical solutions and make architectural decisions that influence payment performance, scalability and their ability to expand into new markets.
We're looking for someone with strong experience in APIs, integrations and technical delivery. You'll act as the primary technical partner for merchants, taking ownership of implementation projects from solution design through to successful launch.
Responsibilities
- Deliver end-to-end implementation projects from solution design through to go-live
- Design and help merchants build high-performance, API-based integrations for complex systems
- Partner closely with Sales during pre-sales to shape solutions, assess feasibility, and support technical discussions with prospective merchants
- Act as the primary technical partner for merchants, guiding architecture and integration decisions
- Build alignment across Product, Engineering, Sales, and Project Management to drive the best outcomes for merchants
- Guide merchants through technical design decisions, testing, and production readiness
- Improve delivery quality by sharing best practices and helping elevate team knowledge
- Support a culture of growth by sharing knowledge and helping others unblock and succeed
- Act as the voice of the merchant internally, translating customer needs and pain points into actionable insights for Product and Engineering
- Advocate for improvements in Adyen’s products and integration experience based on recurring merchant challenges and feedback
Requirements
- 5+ years of experience in technical consulting, integrations, or software engineering
- Deep understanding of APIs and experience working across frontend and backend systems
- Comfortable making decisions in ambiguous environments
- Solid communicator who can lead technical discussions and build credibility with both technical and business stakeholders
- Proactive builder who takes initiative to see projects through to completion
- Pragmatic approach focused on working, scalable solutions
- You proactively share best practices to help the team grow and to ensure merchants deliver high-quality, reliable integrations
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