Description
We are seeking a full-time Service Staff member (m/f/d) to join our team at the modern 4-star Mercure Hotel Cologne West.
As a Service Staff member, you will be responsible for providing exceptional service to our guests in our restaurant and bar.
Key responsibilities:
- Provide excellent customer service to our guests
- Serve food and beverages with a smile
- Prepare drinks and present them attractively
- Take orders, serve at tables, and handle billing
- Maintain cleanliness and order in your work area
- Support events and activities
Requirements:
- Ideally, you have some experience in the gastronomy or hotel industry – lateral entrants are welcome
- You are communicative, friendly, and service-oriented
- You have good German language skills in speaking and writing, English skills are beneficial
- You work well in a team, are reliable, and remain calm under pressure
Benefits:
- Permanent employment contract
- 13 salaries, plus holiday pay
- 4% extra salary allowance monthly
- Up to 6% annual bonus (voluntary)
- 30 days of vacation per year (full-time)
- Free parking card
- Employee benefits
- Regular team events and feedback sessions
- Access to online training platform and workshops
- Discounts worldwide with the HEARTIST CARD
- Free uniform provision and cleaning
- Affordable and delicious employee meals
- Flexible scheduling
If you identify with this description and are looking for a new challenge, we look forward to receiving your application!
For more fresh new jobs, check out yubhub.co.