SBN - Head Sommelier

We are seeking a highly skilled Head Sommelier to oversee the wine program onboard one of our luxury cruise ships. As a key member of our Beverage Service team, you will be responsible for managing the wine inventory, menu selection, and ordering of wine for our restaurants. You will also play a crucial role in enhancing the guest experience by providing exceptional service and ensuring that all team members are knowledgeable about our wine offerings.

Key Responsibilities:

• Manage the wine inventory and ensure that sales forecasts are met
• Update and post daily wine reports and discuss with the team
• Maintain target cost of sales for the dining rooms
• Ensure proper storage, usage, and accounting of beverage stocks
• Update the Wine List to reflect current products and vintages
• Provide feedback to managers on guest comments and trends in wine consumption
• Train and educate team members on wine products and service
• Conduct Wine Seminars as needed
• Promote and conduct wine tastings and events
• Maintain proper service and cycle of complimentary wines
• Liaise with the Provision Master to manage wine stock levels
• Manage inventory, consumption reports, and stock ordering
• Forecast and control stock levels
• Maintain wine displays and execute beverage promotions
• Ensure proper use and maintenance of glassware and equipment
• Assign workstations and ensure smooth service flow
• Ensure deliveries of gift orders and special requests
• Conduct inventory counts and account for sales and usage

Skills, Knowledge & Expertise:

• High School Diploma or equivalent
• Sommelier diploma or certificate from a recognized Wine School
• Minimum certified Sommelier qualification from the Court of Master Sommeliers or Level 3 WSET/CAPS or AIS
• One year of working experience as a supervisor in a dining room environment
• Knowledge of public health and sanitation regulations
• Thorough practical knowledge of classical wine and beverage service
• Working knowledge of wine lists covering Old and New World wines and spirits
• Ability to train and coach team members

Benefits:

• Competitive salary
• Opportunities for professional growth and development
• Comprehensive training programs
• Unique opportunity to work in a dynamic and fast-paced environment

Physical Demands:

• Ability to bend, climb, and perform repetitive motions
• Ability to lift heavy objects
• Must maintain physical fitness to perform tasks associated with the job

Travel Requirements:

• Valid passport
• Flag state issued seaman book
• General flag state or flag state approved marine fitness medical
• English proficiency