Description
The most senior individual contributor in Solutions Engineering, you will set technical strategy and standards for the function, serve as the final technical escalation point for complex problems, and mentor the broader Solutions Engineering team.
Responsibilities:
- Serve as the final technical escalation point for rare, high-ambiguity problems.
- Set standing technical strategy and direction for Solutions Engineering.
- Represent Solutions Engineering in cross-functional and executive conversations.
- Mentor and set the technical bar for the broader Solutions Engineering team.
- Own the technical strategy and hands-on build behind high-stakes initiatives.
- Act as the technical throughline between engineering and go-to-market teams on large deals.
- Turn bespoke integration builds into reusable patterns and tooling.
- Influence product and engineering roadmap through structured technical feedback.
Requirements:
- 8-12+ years of relevant experience in a senior technical pre-sales, solutions-architecture, or implementation leadership role.
- Proven track record operating independently on complex technical problems.
- Comfortable and credible in both technical and strategic conversations.
- Demonstrated experience setting technical direction or standards.
- Strong track record influencing product/engineering roadmap.
- Deep fluency across Gusto's technical surface area.
Nice to Have:
- Payroll Certification.
- Prior experience in a Staff/Principal-titled technical pre-sales or solutions-architecture role.
- Experience standing up a net-new technical program or capability.
- Track record mentoring senior technical ICs.
- Executive-facing communication experience.
We offer a target OTE cash compensation of $150,000-$185,000.
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