Senior SAM Analyst

Ready to do the most impactful work of your career?

At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits.

As a Senior SAM Analyst on the CX Compliance team within Customer Experience, you’ll investigate complex financial crime activity and help strengthen AI-assisted investigations. You’ll own high-risk casework and apply human judgment to validate investigative outputs, support accurate regulatory reporting, and identify control gaps.

Responsibilities:

• Own end-to-end anti-money laundering and counter-terrorist financing (AML/CTF) investigations involving complex alerts, referrals, fraud typologies, and interconnected customer activity
• Draft and review investigative narratives and Suspicious Activity Reports/Transactions Reports (SARs/STRs)
• Evaluate AI-generated narratives, evidence, risk assessments, and recommended dispositions using human-in-the-loop (HITL) quality scorecards
• Translate recurring investigation, model, data, and workflow defects into actionable feedback for Product, Compliance Technology, and ML Engineering
• Support AI evaluation and release testing through annotation, calibration, user acceptance testing, and curated benchmark case reviews
• Escalate material issues affecting customers, regulatory filings, control effectiveness, or launch readiness

Requirements:

• 4+ years of experience in AML, transaction monitoring, fraud investigations, or financial crime compliance
• Bachelor’s degree or equivalent practical experience
• Demonstrated experience drafting and reviewing SARs/STRs and defending investigative conclusions
• Experience conducting quality reviews, second-reviewer checks, calibration, user acceptance testing, or model evaluation
• Demonstrated ability to prioritize competing cases and make risk-based escalation decisions under ambiguity or time pressure

Benefits:

• Target annual base salary: £55,620-£61,800 GBP
• Equity and bonus eligibility
• Medical, dental, and vision benefits