Senior Salesforce Core Technical Architect

Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs.

We are currently seeking a Senior Salesforce Core Technical Architect to join our Professional Services team. This role is centered on being a "Core Platform" subject matter expert, leading the design and implementation of enterprise-grade Sales Cloud, Service Cloud, and platform solutions.

Key responsibilities:

• Become a Trusted SME: Act as the primary authority for the Salesforce Core platform to support project delivery
• Strategic Design: Drive the creation of application and technical design documents (Blueprints/FSD)
• Scalable Architecture: Design and guide customer's enterprise architecture across Sales Cloud, Service Cloud, and the Platform
• Technical Excellence: Provide guidance on integration development best practices, Enterprise Architecture standards, and environment management
• Stakeholder Management: Facilitate and influence Executive Customer stakeholders while aligning technology strategy to business value and ROI
• Risk Mitigation: Troubleshoot key customer implementation issues and demonstrate the ability to drive to a successful resolution through proactive risk management

Requirements:

• Fluent in English and French
• Salesforce Core Expertise: Direct experience designing and configuring Sales Cloud and/or Service Cloud or any Core solution
• Architectural Proficiency: Deep knowledge of data modeling, sharing and security architecture, governor limits, and multi-org/landscape strategy
• Solution Documentation: Ability to clearly and articulately document solutions
• Requirement Translation: Ability to create a solution based on client requirements and map business processes into the Salesforce product suite
• Integration Knowledge: Knowledge of API patterns (REST/SOAP/Bulk/Platform Events) and experience integrating Salesforce with different business systems
• Technical Leadership: Lead inter-team meetings on technical and business challenges; conduct solutions testing and validation
• Mobility: Travel to client sites for onsite discovery and solutions presentations (estimated 25%)
• Education: Engineering Degree or equivalent relevant experience required

Preferred qualifications:

• Platform Mastery: 5+ years of direct experience with Apex, Lightning Web Components, Flow, and the broader Lightning Platform
• AI & Automation: Familiarity with Agentforce, and platform-native automation/AI tooling
• Strategic Communication: Excellent written, verbal, and visual communication skills
• Technical Background: 8+ years in solution/technical architecture or consulting
• Ecosystem Knowledge: Familiarity with adjacent clouds (Experience Cloud, MuleSoft, Data Cloud) and functional domains such as Finance, Telco, or Retail
• Certifications: Application/System Architect credentials; 6+ Core certifications + Agentforce Specialist & Data 360 certification