Senior Project Services Coordinator

We are seeking a Senior Project Services Coordinator to join IQVIA Laboratories in Argentina.

Provide day-to-day operational support to the Project Manager and study team by completing routine project procedures across the full study lifecycle, from start-up through close-out. Ensure all work is performed in line with standard operating procedures, policies, and good practices.

Responsibilities:

• Support study setup and planning by attending meetings, preparing minutes and action logs, and drafting protocol-specific laboratory instruction documents
• Under Project Manager supervision, help set up protocol-specific Laboratory Centralized Monitoring requirements
• Perform routine study maintenance tasks including site loading, Investigator Portal access support, kit shipment coordination, and monitoring day-to-day study performance
• Partner with internal and external teams to drive timely resolution of queries, protocol questions, issues, and escalations
• Use status reports and monitoring outputs to proactively identify trends and provide feedback on investigator site performance and service delivery
• Support document quality control reviews and contribute to monitoring plans, reports, and protocol-specific materials
• Coordinate stakeholder communications and lead customer communications when the Project Manager is absent
• Support project close-out activities and contribute to process improvement initiatives, SOP updates, and ad hoc high-priority tasks

Requirements:

• High School Diploma or equivalent required; Bachelor’s Degree in life sciences or related field preferred
• 1 year of experience coordinating studies in a clinical research environment
• 1 year of experience in project management methodologies
• Experience using investigator portals and study tracking/status reporting tools to monitor study performance and site activity
• Proficiency with Microsoft Word, PowerPoint, and Excel (word processing, presentations, and spreadsheets)
• Strong interpersonal and communication skills, including strong written and verbal English
• Excellent organizational and time management skills with the ability to handle multiple competing priorities
• Demonstrated critical thinking and problem-solving skills, with the ability to work effectively in a fast-paced, high-stress environment

Benefits: We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees' physical, mental and emotional, financial and social well-being so they can thrive at home and at work, at any stage of their well-being journey.