Description
We are seeking an experienced Senior Product Operations Specialist to join our team in Tallinn, Estonia. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.
You will tackle our most challenging operational problems, bring teams together and take responsibility for making solutions work in practice. This is a senior, hands-on role combining leadership, coaching and delivery.
Responsibilities:
- Set priorities for your area, identifying operational risks, customer problems and inefficient processes.
- Lead complex projects across teams, working with Product, Engineering, Analytics, Compliance and Operations from initial investigation through testing, launch and ongoing improvement.
- Build and improve processes and controls, designing new processes and controls from scratch and strengthening existing ones.
- Solve problems at their source, investigating complex issues, using data to assess solutions and introducing tools or automation that remove recurring manual work.
- Lead and develop others, coaching specialists, resolving blockers and influencing senior stakeholders.
Qualifications:
- Operations experience: You have independently delivered complex operational improvements involving several teams, and can explain the decisions you owned and show measurable results after launch.
- Management or leadership experience: You have led complex projects, developed specialists or managed a team, and can set direction without a complete brief, manage competing priorities and bring people together without relying on formal authority.
- Fintech or payments experience: You have worked in Fintech / financial services operations and understand how money moves through systems, payment networks and external providers.
Additional Information:
- Visa sponsorship available
- We're a diverse, equitable and inclusive company, proud to have a truly international team.
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