Senior Mission Operations Engineer, Connected Warfare

Anduril Industries is a defence technology company with a mission to transform U.S. and allied military capabilities with advanced technology.

The Connected Warfare division builds systems to support and execute global command and control missions.

As a Senior Mission Operations Engineer, you will orchestrate the deployment of Anduril products, lead the planning and deployment of Anduril's flagship hardware and software products in support of customer missions, and grow your business through customer success.

You will work side-by-side with customers to understand their specific mission challenges and represent the customer as you work with Anduril engineers to shape products that solve critical national and international security challenges.

You will collaborate across nearly every Anduril team, including business development, engineering, product, logistics, finance, legal, contracting, technical operations, and more.

The ideal candidate will have a Mission First Mindset, Ownership Mentality, Technical Aptitude and Intellectual Curiosity, Structured Thinking and Problem Solving skills, and be a High Value Team Member and 360 Degree Leader.

Responsibilities:

• Serve in a customer-facing Account Manager capacity, working directly with the United States Army to develop and deploy Anduril integrated hardware-software C2 products to meet customer and operational needs
• Own the delivery of contract deliverables to include developing, and implementing, measures of performance and effectiveness, writing technical reports, and creating user development roadmaps
• Design & implement user feedback loops to gather, triage, and prioritise requirements, feedback, issues, and challenges found through the employment of Anduril C2 products during training, exercises, and normal use within unit schedules
• Serve as a conduit between program and engineering teams to drive the development of product features and configurations that enhance or greatly improve efficiency of user workflows and employment of Anduril C2 products
• Support engagement with other service components, Task Forces, Geographic Combatant Commands, and other Government organisations as required to integrate Anduril products laterally across United States Armed Forces customers for increased adoption
• Develop and contribute to a streamlined user feedback and engagement system, which include issue tracking, training sessions, qualification tracking, and focused preparation for large scale exercises and events

Requirements:

• Experience in program management, product deployment, or field engineering roles
• Exceptional interpersonal and stakeholder management skills with senior military leaders and officials
• Understanding of U.S. and allied military operations, doctrines, and multi-domain environments
• Experience translating and decomposing highly technical concepts into operational requirements and performance specifications
• Strong aptitude for problem solving in unstructured situations at the intersection of hardware, software, and networking
• Willing to travel as necessary (25-50%)
• Must possess an active U.S. Secret clearance

Preferred Qualifications:

• Experience in Defence Technology, Product or Program Management, Solutions Architect, or Technical Delivery-type roles
• Experience and familiarity with United States Army and/or Joint-Force intelligence, operational planning, targeting, and fires systems and workflows
• Experience and familiarity in mobile compute challenges and tradeoffs for dismounted soldiers in varying form factors
• Familiarity with operational constraints of military workflows in Disconnected, Denied, Intermittent, and Low-Bandwidth (DDIL) environments
• Familiarity with mesh networking and data federation across disparate systems
• Familiarity with doctrinal, functional, and technical command and control concepts, processes, and principles

Benefits: Anduril offers a comprehensive, competitive benefits package, including top-tier benefits for full-time employees.