Senior Implementation Manager

We are seeking a Senior Implementation Manager to join our Wise Platform team in Singapore. As a Senior Implementation Manager, you will lead complex implementation projects for major banks and businesses, managing end-to-end program/project lifecycles from kickoff to launch while ensuring on-time, high-quality delivery.

Your responsibilities:

• Lead complex implementation projects for major banks and businesses, managing end-to-end program/project lifecycles from kickoff to launch while ensuring on-time, high-quality delivery.
• Overcome project blockers with strong problem-solving and influencing skills, working in both business and technical contexts, and building trust with diverse stakeholders.
• Use project governance expertise to manage scope, timelines, and accountability across workstreams, while identifying risks, solving challenges, and ensuring regulatory compliance.
• Manage delivery risks for deals,including project, financial, compliance, and reputational,ensuring robust mitigation plans are in place, and tracking these risks to adequate closure.
• Build and nurture excellent relationships with partners, ensure they love the experience we offer them.
• Confidently explain financial technology solutions and lead process improvements to enhance project scalability and efficiency.

This role offers:

• The opportunity to have a significant and visible impact on the growth of Wise platform by leading payments partnerships with the world’s biggest banks and businesses.
• The chance to help scale the Implementation function, by leading initiatives to improve our processes.
• The ability to deliver new and innovative solutions, finding new ways of working that have not been done before.
• Travel opportunities to work with our teams and meet with partners around the world.

Requirements:

• At least 8 years of relevant experience in project management, ideally in the banking/fintech sectors.
• Proven track record managing complex, multi-phase projects using Agile, Waterfall, or hybrid methodologies.
• Extensive experience in leading API and SWIFT based payment integrations.
• Proven ability to identify, manage and mitigate risks through strong project governance.
• Demonstrable experience in delivering payment integrations while adhering to market specific regulatory requirements.
• Excellent verbal and written communication skills.
• Proficiency in written and spoken Mandarin is required.