Description
The Senior Enablement Manager - API will build and own end-to-end enablement for Airbnb's API team and Connectivity Partner Managers across AMER, EMEA, and APAC.
The Enterprise Operations organization powers Airbnb's growth and expansion at a global scale, and the Supply Enablement & Activation team drives standardized strategy, tools, and best practices for sales & operator teams.
The API team manages connectivity partners that power a significant share of Airbnb's global inventory, and the Senior Enablement Manager will enable Connectivity Partner Managers to do their jobs more effectively and drive tangible impact.
Responsibilities:
- Own end-to-end onboarding and ongoing enablement for Connectivity Partner Managers, Enterprise Account Managers, and the broader API Product and Enterprise teams globally
- Build the ramp curriculum, playbooks, and certifications that get new Connectivity Partner Managers and Enterprise Account Managers up to speed
- Partner closely with the API Product team to translate roadmap priorities, new launches, and GTM initiatives into enablement content and training
- Revive and scale partner-facing enablement channels, including webinars and enablement newsletters
- Localize global enablement content, sales pitches, and narratives to reflect regional market needs
- Design and deliver role-based training programs and playbooks
- Partner closely with Product, Sales, RevOps, Policy, and regional leaders to align enablement with business priorities
- Drive adoption of enablement tools and translate insights into actionable coaching and performance improvements
What Success Looks Like:
- A scalable, repeatable enablement function stood up end-to-end for API Product and Enterprise Enablement
- Faster ramp time for new hires, with new hires consistently passing mock call certifications post-training
- Validated, up-to-date sales narratives and pitches in market
- Land successful API enabled launches
- Improved conversion, retention, and revenue outcomes aligned to annual OKRs
Your Expertise:
- 8+ years of professional experience, with at least 5 years in enablement, sales operations, or related roles
- Experience creating and delivering agile, AI-powered enablement content
- Experience with API ecosystems, connectivity partnerships, or two-sided marketplace dynamics
- Comfort operating in a technical, product-driven environment
- Strong analytical skills and experience supporting or adapting programs across multiple regions
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