Senior Director, AI Product Management

We are seeking a Senior Director, AI Product Management to lead the product success of RBC's internal Agentic AI platform. The successful candidate will define the product vision, translate it into a tangible roadmap, and ensure relentless customer focus and business-strategy alignment.

Responsibilities:

• Team leadership: Lead and develop Director-level leads and teams
• Integrated delivery: Own a single execution plan aligning roadmap delivery, community programs, and partnership milestones
• Operating cadence: Establish and run sprint reviews, quarterly planning, and OKR setting and tracking
• Tradeoff and escalation ownership: Serve as the primary escalation point for cross-pillar dependencies, tradeoffs, and resourcing decisions
• Product quality: Maintain acceptance criteria, release gates, and documentation standards
• Adoption and outcomes: Use analytics, telemetry, and adoption measurement to drive decisions and report progress
• Ecosystem health: Ensure community and partnership programs sustain engagement and healthy adoption

Requirements:

• 10+ years of product management experience, including 3+ years leading multi-team product organizations
• Track record of customer discovery and translating user needs into product strategy and prioritization
• Hands-on experience delivering end-user facing AI products at production scale
• Experience running large-scale internal or enterprise product launches with measurable adoption outcomes
• Strong operational discipline: agile delivery, OKR frameworks, and release management
• Data-driven, comfortable with analytics, telemetry, and adoption metrics
• Financial services experience, or the ability to rapidly develop it
• Working knowledge of LLM evaluation, prompt engineering, or RAG architecture

Nice to have:

• MBA or Master's in a technical or business discipline
• Product management certification
• Background in platform engineering or developer experience teams
• Experience in a major bank's technology or digital transformation function

Benefits:

• Drive AI transformation at RBC
• Part of a newly formed, high-impact function within RBC's AI Group
• Comprehensive Total Rewards Program
• Leaders who support development through coaching and managing opportunities
• Ability to make a difference and lasting impact