Description
As a Senior Digital Delivery Manager, you will play a pivotal role in driving the successful delivery of Salesforce-enabled products and services. You will be accountable for leading complex, mission-critical delivery across multiple workstreams, ensuring outcomes meet user needs, align with strategic priorities and comply with Government Digital Service (GDS) standards.
Responsibilities:
- Leading the end-to-end delivery of Salesforce workstreams, ensuring integrated plans, clear milestones and alignment across interconnected projects and teams.
- Driving delivery excellence by applying agile and DevOps practices, improving velocity, predictability and quality while embedding the Ofgem Delivery Excellence Framework.
- Managing multidisciplinary teams, including internal resources and third-party suppliers or systems integrators, ensuring timely and high-quality outcomes.
- Proactively identifying and resolving risks, issues and blockers, including complex dependencies that extend beyond immediate teams and require senior engagement.
- Building and maintaining strong relationships with senior stakeholders, including Product Owners, Service Owners, the CTO and wider leadership, ensuring transparency and confidence in delivery.
- Leading integrated delivery reporting and planning, ensuring clear visibility of progress, risks and outcomes across the portfolio.
- Supporting governance and assurance processes, ensuring projects adhere to appropriate controls, agile ceremonies and change management practices.
- Coaching and developing Delivery Managers and delivery teams, strengthening capability and promoting a culture of continuous improvement and learning.
Requirements:
- Proven experience delivering complex projects on the Salesforce platform
- Strong leadership of delivery teams and multiple concurrent workstreams
- A track record of influencing senior stakeholders and driving alignment across competing priorities
- Expertise in agile and scaled agile delivery approaches
- The ability to balance pace, risk, quality and value in a fast-moving environment
Benefits:
- Salary of £49,452 - £62,699 per year
- Contribution towards Civil Service Defined Benefit Pension scheme
- 30 days annual leave after 2 years
- Excellent training and development opportunities
- Hybrid working (currently 1 day a week in the office)
- Flexible working hours and family friendly policies
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