Senior Delivery Partner Manager, Services

At Databricks, you will shape the future of big data and machine learning for leading Fortune 500 organisations.

As a Senior Delivery Partner Manager, Services, you will oversee the Databricks Delivery Partner Program, using close partnerships with key system integrators to co-deliver Databricks services engagements.

The impact you will have:

• Work with the Forward Deployed Engineering (FDE) team to accelerate customer project outcomes using Databricks delivery partners.
• Build and develop FDE relationships with Global System Integrators (GSIs), Regional System Integrators (RSIs), and regional Partner teams.
• Create a RFP process to support Partner Selection for large complex multi-year, multi-phase migration deals.
• Spearhead efforts to incubate and ramp new partners with Gen AI capabilities.
• Drive MBRs and QBRs with priority partners, and develop long-term roadmaps for PS Partner delivery priorities.
• Ensure partner quality and delivery on Services-led and partner-supported implementations.
• Lead programs that align with the FDE & Partner strategy for Assurance and advisory services.
• Support Partner IP efforts, such as creating service delivery kits to scale the ecosystem.
• Liaise with Delivery Partner organisations to ensure personnel have the required level of training and certification.
• Build and maintain an effective onboarding process for partner resources.
• Work with the Databricks resource management team to oversee pipeline planning with delivery partners.
• Allocate and outsource projects to Services partners.
• Work with legal, people operations, and other cross-functional organisations to support bi-directional contractual negotiations.
• Advocate for the Partner's needs internally, managing escalations and issues on projects delivered by partners.
• Develop, implement, and monitor Key Performance Indicators for each Services partner.
• Coach and mentor junior members of the team and partner resources.

What we look for:

• Extensive industry experience, including resource management and demand pipeline management.
• Record of success in navigating and driving engagements with large enterprise organisations.
• Experience within a FDE or consulting organisation as a partner manager or consulting manager.
• Experience managing partner or third-party organisation enablement.
• Ability to work directly with Partners and customers to gather, prioritise, plan, and execute solutions.
• Experience managing commercial agreements with partners.