Senior Associate, Key Account Management (Mid Market)

Grab is Southeast Asia's leading superapp, providing various services such as food delivery, financial management, and transportation.

We are looking for a Senior Associate, Key Account Management (Mid Market) to join our Grab B2B team in Jakarta.

Get to Know the Role You'll manage a portfolio of top Mid-Market accounts, including businesses within conglomerate groups. You'll use client, industry, and data insights to identify opportunities to grow partnerships and introduce relevant platform solutions. You'll also develop new prospects, maintain a healthy sales pipeline, and monitor performance against business objectives.

The Critical Tasks You Will Perform

• Acquire and manage Top Mid Market Accounts portfolios (part of conglomerate group)
• Oversee Top Mid Market Accounts portfolios (part of conglomerate group), using insights to foster relationship within the broader client's organization to increase upselling and cross-sell opportunities
• Build a deals pipeline while tracking performance against sales targets to achieve revenue goals
• Identify and address client needs and pain points with appropriate solutions
• Develop an understanding of Grab's B2B products, services, and business solutions to position them to clients
• Use data and Salesforce insights to build account growth plans, set revenue goals, and support programs that strengthen Grab B2B's market position

QUALIFICATIONS

• Min. Bachelor's degree in Business, Management, or a related field
• Minimum 4+ years of experience in B2B sales within Software/IT/SaaS/ Professional Service or a corporate environment, in a direct client-facing role
• Well-articulated person who can verbally and visually explain your point of view in both Bahasa Indonesia and English; proficiency in Mandarin would be an added value
• Proficiency in Salesforce CRM, data analysis, and productivity suites and Google Workspace
• Experience generating sales, clients success and key accounts performer in achieving and even exceeding sales targets
• Experience working in a VUCA (Volatile, Uncertain, Complex, Ambiguous) startup environment

ADDITIONAL INFORMATION Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer:

• Term Life Insurance and comprehensive Medical Insurance
• GrabFlex, create a benefits package that suits your needs and aspirations
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• Confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges
• FlexWork arrangements such as differentiated hours