Senior Associate, Channel Manager - Concierge App

We are seeking an experienced Channel Manager to oversee the strategy and execution of our app funnel.

The right candidate will have deep experience in member communications and engagement, content management systems and calendarizing, and will be highly organized.

They will need to work across the business, with a variety of stakeholders, and should thrive in a fast-paced environment.

Key Responsibilities

• Overseen by the Channel Lead, you will own the movement of Concierge app content across two large platforms, including Velocity Black
• You will run the calendar, build out the content in our CMS, and ensure it is reviewed, to spec, and that strategic intent aligns with delivery at every step
• You will work across functions and with multiple stakeholders during the process in a well-managed and organized manner, and consult meaningfully on matters of strategy
• You will participate as the Channel Manager in a collaborative cross-functional team and work with them to provide strategic and tactical thought partnership to effectively drive project delivery
• You will champion the brand, ensuring that all representations of our products are in line with voice and style guides
• You will leverage problem-solving and influencing skills to deliver on intent
• You will have excellent communication skills essential for interacting with key stakeholders at all levels across the company to manage, inform, and influence outcomes

Ideal Candidate

• Has experience executing marketing efforts in large organizations across some channels, along with a proven ability to manage multiple projects simultaneously
• Detailed-oriented with strong prioritization skills
• Highly effective communication skills with outstanding writing and editorial abilities
• Experience with a variety of marketing channels
• Can manage the details of multiple projects, deadlines and changing priorities, while maintaining excellent and accurate work

Basic Qualifications

• Bachelor’s Degree or Military Experience
• At least 2 years of experience in brand strategy or product marketing experience with experience managing channels, agency or client side
• At least 2 years of marketing editorial experience

Preferred Qualifications

• Masters degree in marketing or business
• 3+ years of experience in marketing for the travel industry or for a premium brand
• 3+ years of experience in marketing for financial services or another highly regulated industry
• 5+ years of experience driving optimization plans and creative strategy
• 5+ years of experience working with cross-functional teams in a matrixed environment with a track record of effectively working autonomously and navigating ambiguity

The minimum and maximum full-time annual salaries for this role are: McLean, VA: $96,500 - $110,100 New York, NY: $105,300 - $120,100 Richmond, VA: $87,700 - $100,100

This role is also eligible to earn performance-based incentive compensation.