Senior Application Engineer

Synopsys software engineers are key enablers in the world of Electronic Design Automation (EDA), developing and maintaining software used in chip design, verification and manufacturing. They work on assignments like designing, developing, and troubleshooting software, leveraging the state-of-the-art technologies like AI/ML, GenAI and Cloud. Their critical contributions enable world-wide EDA designers to extend the frontiers of semiconductors and chip development.

In this role, the Senior Application Engineer will join the AGI IT Application team and will be responsible for maintaining and improving AGI’s Application Services, including daily monitoring, support configuration and maintenance of enterprise-wide applications. In addition, this role will be working with the Infrastructure and Operation Teams to support new projects and architecture upgrades to help enhance the IT environment (including automation via scripts).

Responsibilities:

• Create and maintain production environments for enterprise-wide applications, including server and desktop specifications, client software packaging, server software installations, integrations and customizations
• Monitor the health of enterprise-wide applications, including error logs, server performance, and memory and processor usage
• Resolve and respond to Help Desk tickets related to enterprise-wide applications, plus all other applications as needed
• Assist Operations in keeping current on patches and releases related to enterprise-wide applications
• Assist with the testing of new software or new versions of software
• Development and script new requirements as code changes and execution of the code changes to the application system
• Support IT application level 3 support / triage and maintenance where necessary
• Ensure proper uniformity, documentation, and configuration control of technology platforms, processes and projects
• Serve as a leader for new enterprise-wide applications or updates to existing applications
• Function as a back-up for all other applications that may be primarily supported and maintained by others on the Applications team
• Assist, teach and mentor Applications Analysts and Engineers on the team

Requirements:

• Minimum of seven years of extensive experience managing enterprise-wide applications, preferably with a software company
• Infrastructure, server, operating systems and network communications knowledge
• Strong ability to install and maintain any enterprise-wide application, including servers, customizations and integrations
• Proficient knowledge of desktop operating systems, software and software packaging practices
• Competent with a proven history working with Active Directory, DNS, group policy, RBAC, and File Services
• Experience with M365, Azure or AWS cloud-based environments and solutions a plus
• Able to write custom and complex scripts, as well as maintain existing scripts with source control (PowerShell preferred)
• Able to document work performed for cross-pollination and repeatability
• Able to present and plan projects, problems, and challenges for the area of responsibility
• Bachelor's degree in IS or equivalent
• Motivated and energetic team player
• Able to work independently and own tasks to completion
• Ability to obtain and maintain a United States (US) Department of Defense (DoD), Federal Bureau of Investigation (FBI) or Department of Homeland Security (DHS) Security Clearance