Sales Support Analyst I, SLED Programs

We are seeking a Sales Support Analyst I, SLED Programs to join our team. The successful candidate will play a critical role in enabling our sellers and partners to win against key competitors across key vertical markets.

Overview

As a Sales Support Analyst I, you will support and own the orchestration and program management of the North America K-12/E-Rate Program, State & Local Government, and Higher Education sales programs and processes.

Responsibilities

• Develop detailed project plans and clear processes for engagement with stakeholders
• Facilitate interlocks to ensure consistency in goal definition and measurement amongst cross-functional teams and the sales organization's goals
• Identify gaps and analyze sales needs in existing program processes and propose solutions
• Provide coordination and development of training curriculum for internal sellers and partners on the SLED market, programs, and processes
• Compile and present quarterly metrics and reporting on programs
• Serve as an active participant and observer in core team meetings as needed
• Acquire and retain broad understanding of legal, bid, contract management, and E-Rate processes to mitigate risk to the company
• Develop practical knowledge of HPEN's offerings, including systems/software, hardware, and services
• Partner cross-functionally with Marketing, IT, Operations, Channel, and Sales to assist and execute programs

Education and Experience Required

• Minimum of 5-7 years of related experience in the technology industry
• Experience in effective customer and sales relationship management
• BA or BS, with MBA or equivalent experience preferred

Knowledge and Skills

• Basic understanding of business and sales processing tools, systems, and practices
• Good analytical, statistics, and problem-solving skills
• Strong and demonstrable critical and analytical thinking skills
• Proven ability to lead and influence cross-functional teams in a collaborative manner
• Microsoft Office skills (Outlook, Word, Excel, PowerPoint, Teams, SharePoint) and Salesforce (SFDC) is a plus
• Ability to travel >25%

What We Can Offer You

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial, and emotional wellbeing. We also invest in your career and offer unconditional inclusion in the way we work.

Job Level

Intermediate

Salary

The expected salary/wage range for this position is $57,500 - $130,000 per year.