Description
Manage a team of Medical Representatives and Senior Associate and Associate Managers within a designated office, country or region to achieve revenue, profit targets and client satisfaction.
Ensure that staff gain the necessary skills to perform their respective job responsibilities.
Achieve client/company Sales and financial targets in line with current strategy.
Essential Functions
- Manage staff in accordance with organisation’s policies and applicable regulations.
- Approve actions on human resources matters in consultation with Human Resources and other relevant departments.
- Participate in the selection process for new staff by conducting candidate review and participating in the interviewing process.
- Ensure that staff have the proper materials, systems access and training to complete job responsibilities.
- Ensure sufficient level and profile of resource is recruited for each project.
- Act as a coach and mentor for Medical Sales Representatives and or managers as appropriate.
- Ensure timely and accurate reporting of required information on company or customer business systems and Electronic Territory Management Systems as required.
- Ensure key financial performance milestones are achieved and provide regular feedback on the financial performance of the project.
- Maximize profitability by ensuring brand objectives and customer requirements / needs are achieved.
- Provide support and guidance to managers to ensure customer facing days are maximized.
- Promote Business Development initiatives to increase sales and growth.
- Ensure delivery of high quality sales calls and field visits.
- Attend customer meetings and provide regular feedback on the performance of the project.
- Share client Key Performance Indicators and IQVIA Key Business Drivers with all managers.
- Ensure the reporting of any identified Adverse Events in line with prevailing process and guidelines.
- Project a professional impression of the Company and act in accordance with the relevant Pharmaceutical Industry’s Code of Practice.
Qualifications
- Bachelor's Degree Life Science or related field
- 7 years’ total experience in medical sales including 2 years’ line management experience
- Equivalent combination of education, training and experience
- Good understanding of Pharma Market and related procedures.
- Understanding and general knowledge of health service at both national and local level.
- Fluency in relevant software such as MS Office skills.
- Good verbal and written communication skills.
- Proven management skills.
- Ability to manage conflicting priorities.
- Ability to monitor and plan to meet project objectives.
- Ability to establish and maintain effective working relationships with coworkers, managers and clients.
- Possession of any required industry qualification essential to function as a Medical Representative in the relevant market.
- AZDL - Driver Licence - Valid And In State
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