Sales Advisor/Extra hour contract

As a Sales Advisor at H&M, you'll play a key role in creating an outstanding customer experience. You'll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you'll contribute to both your own success and the success of the company.

Responsibilities:

• Share your fashion and product knowledge to help customers make informed choices.
• Collaborate with your team to deliver exceptional service at every step of the customer journey.
• Ensure the sales floor and back of house are well-stocked, organized, and inviting.
• Support with opening and closing of the store.
• Represent yourself and the brand positively during all customer interactions.

You'll work with the dynamic Store Team, including Sales Advisors, Department Managers, Store Managers, and Visual Merchandisers. You'll also connect with the wider Area Team, collaborating across stores to share insights and drive success together.

Requirements:

• Experience in customer service within fashion, retail, or similar fields.
• Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.
• Thriving in collaborative and dynamic environments.
• Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.
• Flexible and action-oriented.

Benefits:

• Staff discount card, usable on all H&M Group brands in stores and online.
• H&M Incentive Program – HIP.

This is a temporary on-demand position with no guaranteed hours.