Safer Communities Officer x2

Safer Communities Officer £43,449 to £45,123 pa (inclusive) Grade 9

Ealing is one of London's most diverse, vibrant and ambitious boroughs. Home to more than 370,000 residents, we are committed to creating safer communities where people feel secure, supported and proud of the neighbourhoods they live in.

We have an exciting opportunity for an enthusiastic and motivated Safer Communities Officer to join our highly regarded Community Safety Team. If you are passionate about tackling anti-social behaviour, solving complex community issues and working with partners to improve residents' quality of life, we'd love to hear from you.

The Safer Communities Officer role

This is a varied, challenging and rewarding role at the heart of community safety delivery in Ealing.

You will take the lead on investigating and resolving anti-social behaviour and wider community safety concerns within a designated area of the borough. Working alongside residents, housing providers, the police and a wide range of partner agencies, you will coordinate effective solutions to some of the most challenging issues affecting local communities.

No two days are the same. One day you may be supporting vulnerable residents impacted by persistent anti-social behaviour; the next you could be coordinating a multi-agency response to complex neighbourhood concerns, preparing enforcement action, or leading partnership problem-solving activity to deliver lasting change.

As a Safer Communities Officer, you will:

• Investigate reports of anti-social behaviour and community safety concerns.
• Develop and implement effective intervention, prevention and enforcement plans.
• Build strong relationships with residents, councillors, housing providers, police and partner agencies.
• Lead multi-agency case management and problem-solving activity.
• Assess and manage risk, safeguarding concerns and vulnerability.
• Prepare evidence and support formal enforcement action where appropriate.
• Contribute to borough-wide projects and initiatives that improve community confidence and neighbourhood safety.
• Represent the council at community meetings and partnership forums.

Our ideal Safer Communities Officer will have:

Essential

• Experience of working effectively with partner organisations to deliver positive outcomes.
• Strong problem-solving skills and the ability to manage competing priorities in a fast-paced environment.
• Excellent written and verbal communication skills, including report writing and presenting complex information clearly.
• Experience of assessing risk and making sound professional decisions.
• A customer-focused approach with a commitment to delivering excellent services for residents.

Desirable

• Knowledge of anti-social behaviour legislation and associated enforcement powers.
• Experience of enforcement activity within a local authority, housing, policing or regulatory environment.
• Understanding of safeguarding principles and working with vulnerable individuals.
• Experience of preparing case files for legal proceedings or formal enforcement action.

Why join Ealing?

At Ealing, you will be joining a supportive and ambitious team that is committed to innovation, partnership working and delivering real outcomes for residents. We invest in our people and provide opportunities to develop your professional expertise across a wide range of community safety disciplines.

This is an excellent opportunity for an experienced practitioner looking to broaden their impact, or for somebody with transferable investigative, housing, enforcement or partnership experience who is ready for their next challenge.

If you want to make a tangible difference to communities, work on complex and meaningful issues, and be part of a team that values initiative, professionalism and collaboration, we would love to hear from you.