Housing Solutions Officer

The Housing Solutions Service at London Borough of Redbridge has an opportunity for a Housing Solutions Officer. This role involves preventing homelessness by helping customers retain their current accommodation and providing access to suitable alternative housing options.

Key responsibilities include:

• Issuing s184 and personal housing plans
• Collaborating with internal and external partners
• Communicating effectively with vulnerable residents
• Building relationships with partners
• Working in a demanding environment, thinking on your feet, and paying attention to detail
• Using negotiating, influencing, and problem-solving skills to achieve positive outcomes for customers
• Meeting performance targets and deadlines
• Staying up-to-date with changes in legislation and case law

The successful candidate will have experience in a similar role, excellent communication skills, and the ability to work in a fast-paced environment.

The London Borough of Redbridge is an ambitious and diverse east-London borough, driven by changing its relationship with local people to support its vision.