Responsable de Magasin (f/h) - CDI - Tours

As a Store Manager, you will oversee the entire customer experience, ensuring visual and commercial standards are met and aligned with the group's strategies and local market conditions.

You will:

• Lead your store team to provide an exceptional customer experience while promoting and developing sales.
• Understand your store's strengths, opportunities, and competition, with a strong grasp of the local market and customer needs.
• Analyse sales performance, set targets, and create a strategy to optimise results, profits, and stock levels.
• Monitor and schedule store maintenance, aligning with budgets and business priorities.
• Recruit, integrate, and train your team while fostering an inclusive and collaborative culture that encourages development and innovation.
• Stay up-to-date with fashion trends, customer preferences, and market developments to maintain a competitive edge.

You will work with:

• Your store team, including Sales Advisors, Department Managers, Visual Merchandisers, and other Store Managers.
• The regional team, collaborating across stores to share ideas and succeed together.

Requirements:

• Experience in managing a profit centre.
• Leadership experience, with a passion for coaching and developing teams while embodying the company's values and culture.
• Proven experience with customer-centric tools and results.
• Expertise in sales planning, analysis, and monitoring.

Desirable qualities:

• Confident leadership that inspires, guides, and develops teams with integrity.
• Motivation to create exceptional customer experiences while promoting and developing sales.
• Ambitious and driven by performance, competition, and goal achievement.
• Analytical problem-solving skills, excellent communication, and aptitude for working with economic tools.
• Flexibility and solution-oriented approach.

Benefits:

• Salary between €3351 and €3450 gross per month over 13 months, depending on experience.
• 25% personal discount on all H&M Group brands.
• Opportunity for additional variable compensation based on overall business performance.
• Employee savings account.
• Retirement plan (HIP).
• Health insurance with quality benefits from day one.
• Life insurance.
• Restaurant vouchers with 55% employer contribution.
• 75% public transport reimbursement.
• Access to employee benefits (CSE).
• Work-life balance agreement.
• Reduced working time agreement with 23 days of paid time off per year.
• Opportunities for career growth across France and beyond.