Description
The Ritz Carlton, Hong Kong is currently hiring a Reservations Sales Agent.
As a Reservations Agent, you will process all reservation requests, changes, and cancellations received by phone, fax, or mail. You will also answer enquiries about property facilities or services and room accommodations, ensure service standards are met and in compliance with hotel's brand values, and respond to guest requests and ensure fulfillment of their needs.
The ideal candidate will have a diploma or degree in Hospitality Management or a related discipline, relevant experience in the hotel industry is preferred, and a good command of written and spoken Chinese and English.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. You will be part of a team that is dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
Benefits
The company offers various benefits, however, they were not specified in the job posting.
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