Description
We are seeking a highly organised and proactive Remediation Engagement Administrator to join our growing Fire Remediation team. You will play a key part in supporting residents affected by fire remediation works, helping to keep projects moving, communications on track and ensuring our residents receive an excellent experience throughout their journey.
Responsibilities
- Supporting resident communications, including newsletters, updates and events
- Managing enquiries and helping residents access the information and support they need
- Coordinating meetings, actions, records and programme administration
- Working proactively with colleagues, contractors and stakeholders to keep projects on track
Requirements
- Strong administration and organisational skills
- Experience delivering excellent customer service
- Someone who takes ownership and can manage competing priorities
- A confident communicator who enjoys building relationships and working collaboratively
Benefits
- 30 days’ annual leave, plus bank holidays
- Two paid volunteering days each year
- Flexible benefits scheme and discount portal
- Life assurance at 4x your salary
- Up to 10% pension contribution
- Ongoing training and development opportunities
- Employee assistance programme
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