Regional Operations Manager

As a Regional Operations Manager, you will provide strategic and tactical leadership to Clinic Managers in your team. You will be responsible for the region covering London Southwest/East/North region clinics, with travel expected to be around 60-80% of your week.

To be successful in this role, you will need:

• Previous established leadership experience within a healthcare provider
• Experience in an outpatient haemodialysis setting would be highly advantageous
• Demonstrable experience in planning and managing at strategic and operational level
• Strong business acumen; able to assess financial implications of decisions and actions
• Engaging communication skills and a friendly demeanour to successfully connect with a diverse team and patients
• Analytical thinker with demonstrated ability to perform root cause analysis, prepare and implement action plans, and lead improvement initiatives
• Lead by example style to encourage a value-driven culture that brings the best out of everyone
• Entrepreneurial attitude and pragmatic approach to problem solving in changing situations in a clinical environment
• Advanced computer skills and proficiency in MS Excel required; intermediate skills and proficiency in MS Word, Outlook, and PowerPoint required

Main duties of the job:

• Coaching and developing your team of Clinic Managers to help achieve their professional and personal goals
• Creating a fulfilling work environment through strategic leadership and support to teammates within clinics
• Driving financial and revenue growth whilst maintaining excellent clinical outcomes
• Managing relationships with external partners such as NHS Trusts and the CQC
• Understanding and analysing metrics impacting service delivery and other key factors
• Building great relationships with internal stakeholders throughout the business, including UK & International Head Office
• Implementing new processes to drive quality improvements for both patients and teammates
• Ensuring compliance with all relevant clinical, governance and regulatory systems and policies
• Living the DaVita Values: Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfilment, and Fun

Benefits:

• Competitive Salary
• Attractive OTE Bonus
• 27 days annual leave including 8 days bank holidays
• Company Pension Scheme
• Company Car
• Life cover equivalent to 3 times annual salary
• Employee discount shopping schemes on major brands and retailers
• Electric car scheme
• Cycle to work scheme
• Holiday purchase scheme
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalised support programmes
• Attractive Employee Referral Rewards Scheme
• End of Year Voucher
• 24/7 Employee Assistance Program and access to a mental wellbeing