Specialty Care Manager

We are seeking a Specialty Care Manager to join our team at Intermountain Health Primary Children's Hospital. As a Specialty Care Manager, you will be responsible for specialty care management for assigned clinics/geographical areas and other appropriate referrals within the Intermountain system.

Your primary focus will be on assessing, planning, educating, and advocating for patients' health needs by collaborating with the patient/family, physician(s), other health care providers, national organisations, and community resources.

Key Responsibilities:

• Develop and implement a plan of care that meets the patient's healthcare goals, promotes shared-decision making, optimises allocation of resources, and facilitates patient engagement and self-care management across the care continuum.
• Apply the Case Management Standards of Practice (Assess, Plan, Facilitate and Advocate) to manage care provided for assigned patient population.
• Assess patient's current and future needs by evaluating patient/family understanding of diagnosis and health management goals, collaborating with physicians and team members, and reviewing pertinent clinical information.
• Plan by working with patient/family and health care team to develop a treatment plan which enhances patient outcome.
• Facilitate by promoting communication between family and team members.
• Advocate by resolving barriers to care using available resources and processes.
• Work collaboratively with physician(s), patient/family, and other team members to develop goals and plan interventions ensuring seamless patient care and coordination.
• Communicate and document interactions and interventions.
• Initiate and attend team conferences.
• Identify the most appropriate patient acuity level and provide care coordination.
• Help facilitate symptom management and goals of care.
• Address financial, logistical, psychosocial, and practical barriers to timely care.
• Guide, educate, and advocate for patients across various care settings throughout the care continuum.
• Implement and model professional practices.
• Follow CMSA or approved specialty standards.
• Maintain expert knowledge of internal and external resources.
• Reinforce the role and importance of collaboration among health care professionals within an integrated system.
• Provide patient/family and staff education as identified.
• Lead and sustain program development.
• Participate in ongoing regional and system-wide forums within Intermountain Healthcare and in the community to develop and implement processes that improve ability to meet goals.
• Revise, design and develop professional and educational materials as appropriate and in a coordinated manner.
• Perform other duties as assigned.
• Quantify and track activities.
• Document activities in standardised database or other identified forms.
• Participate in refinement of tracking tools.

Requirements:

• Current Registered Nurse license in the state of Utah
• Basic Life Support (BLS)
• Five years clinical (direct patient care) experience
• RNs hired or promoted into this role need to have or obtain their BSN within three years of hire or promotion (BSN not required for Nevada positions)

Preferred Qualifications:

• Bachelor's Degree in Nursing (BSN) from an accredited institution
• Master's degree in nursing or a related field
• Experience in quantitative and qualitative analysis and research methods
• Prior leadership/supervisory experience
• Two years of clinical experience with specialty population

Salary: $45.31 - $67.01 per hour