Referral and Reports Team Manager

We are seeking a Referral and Reports Team Manager to join our team at Nexus Health Group, located in London. The successful candidate will be responsible for ensuring the team delivers an effective service, meeting service targets and key performance indicators.

The role involves providing local team-based leadership, supporting Nexus to ensure consistently high-quality standards and practices are applied across all areas of patient care and service provision.

Key responsibilities include:

• Ensuring an effective service is delivered
• Output and escalation are done in a timely manner
• Ongoing development, management, and improvement of patient services
• Upholding Nexus standards and systems
• Managing processes for referral management, records management, document and results management, and access hub team
• Disseminating information to the whole practice team in relation to patient services
• Being the first point of contact for queries or concerns raised about the team's functioning
• Providing direct line management to team members
• Overseeing the team's delivery of service targets or key performance indicators
• Escalating significant service challenges to the Service Manager

As a well-recognised training organisation for future GPs and nurses, Nexus Health Group focuses on the learning and development of its clinical and non-clinical staff.

The salary for this position is £31,481.33 per annum, working 37.5 hours per week on a fixed-term contract for 1 year.

If you wish to apply, please submit your application via https://nexushealthgroup.nhs.uk/2025-application-form. CVs will not be accepted without an application form.

Please note that candidates must have the legal right to work in the UK at the time of application, and unfortunately, visa sponsorship for this role cannot be offered.