Reference Laboratory Manager

Working as part of the senior team in one of NHSBT's seven Red Cell Immunohaematology labs, you will lead on response to the changing requirements of customer hospitals through the provision of state-of-the-art, cost-effective, and clinically appropriate diagnostics.

You will look to continuously improve processes and performance on both locally and nationally.

Our labs work with a wide and varied patient mix, including the investigation of rare antibody specificities. In addition to learning advanced serological techniques including genotyping and flow cytometry, you will work on rare and unique cases. You will also consult with the International Blood Group Reference Laboratory (IBGRL) on our most complex cases. This is pioneering work, where you will publicise and present your findings at national meetings and or events.

This is an opportunity to advance your management skills and deepen your expertise by providing complex diagnostic and blood donation selection activities with the support of expert teams and advanced technology.

Main duties of the job

The primary role is to deliver, under the direction of the RCI Laboratory Head and RCI service operations Lead a service that meets the needs of NHS customers within a region served by an RCI Laboratory. Your responsibilities will include:

• Following the leadership of the RCI Operations Lead and the process improvement Manager instil a culture of lean working and putting the customer first at every level in the laboratory.
• Managing RCI operations for a specific location to include delivery of services and management of RCI Laboratory staff in accordance with RCI & NHSBT protocols.
• Be responsible for ensuring that Quality incidents are reported, monitored and determined to root cause in line with NHSBT procedures.
• Assisting the Laboratory head in ensuring that the Laboratory operates on a financially sustainable basis.
• Maintaining advanced scientific and clinical competencies in transfusion related diagnostics.
• Acting as the first line reference for staff on scientific and technical issues.
• Developing a motivated, competent, and empowered workforce.
• Deputising for the Head of Laboratory as required and leading on staff training and HR requirements.

You will be required to provide cover during operational emergencies.

What we offer:

• Hybrid working arrangements – because NHSBT works nationally, we’re able to offer hybrid working options that give you more flexibility to balance work with life.
• Flexible working options – we promote flexible working where the role allows. We’re happy to discuss what flexibility might look like for you.
• Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
• Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns).
• Supportive learning culture - we’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow.
• Health and wellbeing support – we offer confidential services including occupational health, employee assistance programme, and wellbeing resources.