Description
We are seeking a Receptionist to join our team at Ibis Styles Paris Gare de l'Est Château Landon, a hotel located in the heart of Paris.
As a Receptionist, you will be the first point of contact for our guests, providing a warm welcome and exceptional customer service.
Your main responsibilities will include:
- Welcoming guests with a smile and providing faithful service in line with our Heartist spirit
- Managing arrivals and departures efficiently using our FOLS computer system
- Responding to guest requests with energy, reactivity, and efficiency
- Handling daily operations such as cash handling, tourist information, and safety procedures
- Ensuring clear and smooth communication between guests, the reception team, and management
- Maintaining a clean and welcoming reception area
This list of tasks is not exhaustive.
Requirements:
- At least 6 months of experience in reception
- Good mastery of FOLS software
- Fluent English (and other languages an advantage)
- Excellent customer service skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Flexibility and adaptability
- Enthusiasm, creativity, and a genuine passion for your work
Additional Information:
- Contract type: Temporary replacement contract
- Availability: Immediate
- Working hours: 39 hours per week
- Flexible scheduling on weekdays and weekends
Benefits:
- Health insurance and foresight
- 50% reimbursement of transportation costs
- Heartist card (after 3 months of seniority) allowing discounts at Accor hotels and partner establishments
For more fresh new jobs, check out yubhub.co.