Description
Join our team at the Mercure Plaza Republique hotel in the heart of Lyon!
We are a 82-room boutique hotel with a lively bar and summer terrace, hosting many events. As a certified Clef Verte hotel since 2024, we strive to reduce our environmental impact and serve high-quality local products to our clients.
Job Description:
- Provide a warm, efficient, and quality welcome to our clients
- Perform administrative tasks related to check-in/check-out on our hotel's computer system
- Verify client reservations and guarantees
- Ensure seamless communication with colleagues and superiors regarding client stays
- Respond to phone calls and take reservations
- Manage cash handling and control
- Address client requests and follow up to ensure satisfaction
- Relay special client requests to relevant departments
- Contribute to client loyalty
- Cover Night Auditor shifts during vacation periods
Qualifications:
- Essential English proficiency
- Customer service and hospitality mindset
- Computer skills, specifically knowledge of Opera Cloud
- Excellent communication and interpersonal skills
- Ability to work effectively in a team and independently
- Initiative and attention to detail
- Organised and methodical approach
- Flexibility and versatility
Additional Information:
- Join a managed hotel within the Essendi group
- Immediate CDI contract
- 39 hours per week
- Level 1, step 3 remuneration
- Company mutual insurance
- Various bonuses
- 50% public transport reimbursement
- Heartist card with numerous benefits, especially within the group's hotels
For more fresh new jobs, check out yubhub.co.