Réceptionniste tournant (H/F)

We are seeking a full-time Receptionist to join our team at the ibis Saint-Germain-en-Laye hotel, located in the heart of Saint-Germain-en-Laye, just outside Paris.

As a Receptionist, you will be the first point of contact for our guests, providing a warm and personalized welcome.

Your main responsibilities will include:

• Managing guest requests and resolving any issues that may arise
• Handling front desk operations, including billing and payment
• Maintaining accurate records and updating guest files
• Promoting our loyalty program and ensuring guest satisfaction
• Collaborating with other departments to ensure seamless service delivery
• Participating in daily hotel operations, such as breakfast service and room assignments

You will also be responsible for:

• Taking charge of the hotel in the absence of management
• Preparing daily reports and closing procedures
• Monitoring revenue and cash handling
• Contributing to the smooth operation of the hotel, including internal coordination and security

We are looking for someone with excellent communication skills, a strong sense of service, and the ability to work independently and as part of a team.

Requirements:

• Excellent presentation and interpersonal skills
• Strong organizational and time management skills
• Ability to work autonomously and as part of a team
• Fluency in English

Benefits:

• Competitive salary
• Bonus scheme
• Opportunities for professional growth and development

If you are a motivated and customer-focused individual, we encourage you to apply.