Réceptionniste tournant (H/F)

We are seeking a full-time Receptionist (Rotating) to join our team at the hotel located in the heart of the Massy-Palaiseau agglomeration, just 10 minutes from the TGV and RER stations.

The hotel is situated in a 2-hectare park and was fully renovated in 2021. It features 147 rooms, 7 meeting rooms, 1 restaurant, 1 bar, and a large terrace with a pool.

As a Receptionist (Rotating), you will be responsible for:

• Providing a warm, efficient, and quality welcome to guests
• Responding to guest requests and promoting their well-being in the hotel
• Managing guest arrivals and departures in accordance with group procedures (guarantees, billing, payment collection)
• Taking reservations by email and phone
• Developing initiatives to improve the quality of the customer experience as a team
• Recruiting new members for the ALL program
• Monitoring and distributing the daily cash
• Ensuring the safety of guests and the establishment

You have previous experience as a Receptionist (internship, apprenticeship, etc.), a good command of English, and a second language. You are dynamic, rigorous, and enjoy teamwork.

This is a permanent position with a 39-hour workweek, plus benefits including a 13th month salary, health insurance, collective interest-sharing, participation, a Heartist card, and 50% reimbursement of transportation costs.