Description
We are seeking a rotating Receptionist to join our team at the 4-star Mercure Paris Vaugirard Porte de Versailles hotel, located in the 15th arrondissement of Paris.
As a Receptionist, you will be responsible for:
- Welcoming guests and ensuring a quality service
- Managing check-in and check-out procedures
- Handling customer complaints
- Providing personalised attention to guests
- Promoting the hotel's services and loyalty programme
- Managing phone calls and emails
- Maintaining high standards of customer satisfaction
Requirements:
- 1-2 years of experience in a similar role
- Fluency in French and English; a third language is desirable
- Excellent communication and interpersonal skills
- Ability to work in a team and independently
- Strong problem-solving and stress management skills
We offer:
- Competitive salary
- Food allowance
- Health insurance
- 50% reimbursement of public transportation costs
- Heartist card (discounts on Accor hotels and other benefits)
- Spa treatments at a discounted rate
- Company restaurant
- Additional benefits:
- 13th month salary
- Collective interest-sharing scheme
- Exceptional bonuses
For more fresh new jobs, check out yubhub.co.