Quality Assurance & Compliance Manager

An exciting opportunity has arisen to join the Nursing Directorate at North London NHS Foundation Trust as our Quality Assurance & Compliance Manager.

Reporting to the Associate Director of Clinical Governance and Effectiveness, you will provide operational leadership for the Trust's quality assurance, regulatory compliance and internal assurance functions, with a particular focus on maintaining organisational readiness for regulatory review and inspection.

You will be a registered healthcare professional with significant experience in clinical governance, quality assurance or regulatory compliance and the credibility to work effectively with colleagues at all levels of a complex healthcare organisation.

Main duties of the job

• Leading and coordinating Trust-wide CQC preparedness and regulatory compliance.
• Delivering programmes of quality reviews, assurance visits, peer reviews and thematic reviews.
• Monitoring compliance with CQC Quality Statements, Standards and other regulatory requirements.
• Leading clinical policy governance and monitoring compliance with policy review requirements.
• Maintaining robust evidence and assurance systems to support regulatory activity.
• Triangulating intelligence from quality reviews, incidents, complaints, audits, patient experience, safeguarding, staff feedback and regulatory activity to identify themes, risks and opportunities for improvement.
• Producing clear quality assurance reports and supporting reporting to senior leaders, governance committees and the Board.
• Supporting services to respond to identified concerns and monitoring delivery of improvement actions.
• Providing leadership and line management to the Quality Assurance & Compliance Team.

Benefits

• We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.
• We promote flexible working and support staff with a range of health and wellbeing initiatives.
• NHS Discounts, generous annual leave and NHS pension scheme.
• Excellent internal staff network.

Person Specification

• Registered healthcare professional with a relevant degree or equivalent experience, Master's-level study/equivalent experience, and evidence of ongoing professional development relevant to quality, governance or healthcare leadership.
• Significant experience working within clinical governance, quality assurance and/or regulatory compliance, including leading quality reviews, assurance programmes or equivalent organisation-wide quality assurance activity.
• Demonstrable experience of supporting or coordinating CQC inspections or regulatory activity, with knowledge of CQC Quality Statements and regulatory compliance requirements.
• Demonstrable ability to analyse and triangulate complex quality information from multiple sources, identify themes and risks, and translate findings into clear improvement actions and assurance.
• Significant leadership and management experience, including managing staff or services, working across professional and organisational boundaries, and influencing and constructively challenging colleagues to deliver change and improvement.