Quality Analyst

We're building a world of health around every individual , shaping a more connected, convenient, and compassionate health experience.

The Quality Analyst supports the quality and consistency of Aetna Medicaid proposal responses through detailed proofreading, editing, and structured review processes.

Responsibilities

• Conduct structured quality checks to support compliance, consistency, and responsiveness to RFP requirements, following established guidelines and processes.
• Ensure all content aligns with Aetna style, bid guides, templates, and brand voice, maintaining consistency across proposal materials.
• Collaborate with proposal writers and quality team members to provide clear, constructive edits and feedback throughout the review process.
• Utilize editing and collaboration tools (e.g., SharePoint, Microsoft Word, PerfectIt, and AI-enabled tools) to enhance efficiency and consistency.
• Support and drive the development of internal processes and procedures, including scorecards, quality business reports, style guides, and performance measures.
• Follow defined proposal processes, timelines, and quality standards to ensure timely and accurate completion of assigned work.
• Build foundational knowledge of Aetna Medicaid products, proposal structure, and industry best practices to support quality development.
• Actively participate in team meetings, training, and coaching to continuously strengthen editing, compliance, and quality review skills that drive effectiveness and efficiency.
• Ability to work extended hours including nights and weekends during proposal review stages.
• Proficiency in Microsoft Office products (SharePoint, Word, Excel, Teams, PowerPoint) and AI technology/tools (Asana, Domo, proposal management software).
• Ability to travel – up to 15-30%.

Requirements

• 1-2 years of Medicaid proposal experience.
• 1-2 plus years of proposal writing experience.
• Excellent written and verbal communication skills, with understanding of Associated Press and internal style guides.

Preferred Qualifications

• Knowledge of APMP and Shipley best practices; Six Sigma certification and APMP Bid/Proposal Foundation Certification are recommended.
• Five plus years of experience in a quality reviewer/editor capacity.

Benefits

• Medical, dental, and vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources, based on eligibility

Pay Range $75,400.00 - $182,549.00