Description
The Proposal & Customer Assessment Team is part of Commercial Operations within the Customer & Growth Office, a shared capability within S&P Global Market Intelligence. The team supports due diligence questionnaires, risk assessments, audits, and other customer inquiries across the pre- and post-sales lifecycle.
Responsibilities and Impact:
- Lead end-to-end project management of complex, client-initiated audits and due diligence reviews
- Foster strong customer relationships by maintaining open and transparent communication
- Partner with Sales, Product, Legal, Information Security, and other internal stakeholders to deliver accurate and persuasive response documents
- Ensure all responses are accurate, timely, and compliant with company standards
- Develop a deep understanding of product solutions and platforms to communicate effectively
- Maintain comprehensive documentation of the end-to-end audit and due diligence response process
- Support centralized database processes, policies, and procedures
- Identify opportunities to optimize processes by leveraging automation, technology, and data analytics
What We're Looking For:
- 3-7 years of relevant experience
- Strong understanding of Information and Cyber Security, Risk Management, Business Impact Analysis, and Business Continuity Planning
- Solid foundation in audit and control review, particularly SOC audits
- Proven experience responding to Third-Party Risk Assessments and audits
- Strong decision-making and critical-thinking skills
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving skills
Additional Preferred Qualifications:
- Professional certifications such as CISA, CISSP, CISM, CRISC, or ISO 27001 Lead Auditor/Implementer
- Familiarity with industry frameworks and standards such as ISO 27001, NIST CSF, SOC 1/SOC 2
- Experience supporting audits and due diligence for financial services clients
- Experience with RFP and questionnaire response tools and content libraries
- Bachelor's degree in Information Security, Computer Science, Business, or a related field
Benefits:
- Health & Wellness: Health care coverage designed for the mind and body
- Flexible Downtime: Generous time off helps keep you energized
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills
- Invest in Your Future: Competitive pay, retirement planning, and financial wellness programs
- Family Friendly Perks: Benefits for your partners and little ones
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