Property Officer

We are seeking a Property Officer to provide frontline operational and administrative support for the management of commercial properties.

The successful candidate will work under the direction of a Property Manager to ensure that day-to-day activities align with tenant satisfaction, property standards, safety protocols, and company policies.

Key Responsibilities:

• Ensure high level of customers' satisfaction by providing prompt and courteous services and establishing friendly rapport with tenants & customers
• Conduct regular inspections of common areas, lift lobbies, central mechanical/electrical plant rooms, curtain walls, and tenanted premises (including handover/takeover inspections) to identify maintenance defects, safety hazards
• Co-ordinate with Client's construction & fitting-out designer for renovation & fitting-out works
• Respond promptly to corporate tenant service requests, rental account management, fit-out inquiries, and building emergencies, ensuring rapid resolution and follow up action
• Ensure building operations comply with local commercial statutory ordinances, occupational safety and health (OSH) codes, and fire service regulations (e.g., annual FSI inspections, periodic electrical testings/WR2, and emergency evacuation drills)
• Assist in contract tendering, vendor evaluation, CAPEX/OPEX procurement, and the compilation of monthly property operational, energy, and financial management reports
• Answer enquiries, handle complaints, provide information / activities and resolve problems arising from tenants & customers

Qualifications & Requirements:

• High school diploma or equivalent; Associate Degree in Property Management, Business Administration, or a related field is a plus
• 2 to 5 years of relevant experience in commercial property management or facilities management
• Proficiency in Microsoft Office and familiarity with property management software/applications
• Strong interpersonal and communication skills with a business-focused, professional attitude
• Organized, detail-oriented, and capable of managing multiple tasks efficiently under pressure
• Practical experience in using Generative AI tools (e.g., drafting communications, operational report summarization, workflow automation) to optimize daily business operations is a distinct advantage