Description
The Commercial Strategy & Transformation team is looking for a highly organized, resourceful, and collaborative Program Manager to support a portfolio of strategic, transformation, and operational initiatives.
In this role, you will help translate priorities into action by managing small to medium scale projects and defined workstreams, coordinating cross-functional stakeholders, developing project plans and leadership materials, tracking deliverables, and helping drive projects through completion.
Key Responsibilities
Program & Project Management
- Manage small to medium scale projects and defined workstreams from planning through execution.
- Translate business priorities into clear project plans, milestones, deliverables, owners, and next steps.
- Track progress against milestones, schedules, budgets, and other key performance indicators.
- Identify project risks, dependencies, and roadblocks and work with stakeholders to address them.
- Exercise independent judgment within established practices and procedures to determine appropriate actions.
- Maintain accurate project documentation and ensure decisions, actions, and commitments are captured and followed through.
- Support project financial management, including budget tracking, forecasting, and monitoring project-related expenses when applicable.
Cross Functional Coordination
- Partner with teams across the organization to gather information, coordinate deliverables, and maintain alignment.
- Build and maintain effective relationships with stakeholders across different functions and levels.
- Facilitate project meetings and working sessions with clear objectives, outcomes, owners, and next steps.
- Coordinate internal and external resources supporting project delivery.
- Follow up with stakeholders to maintain momentum and ensure commitments are completed.
- Escalate risks, issues, or decisions appropriately when additional leadership direction is required.
Analysis & Content Development
- Gather, organize, and analyze information from multiple sources to support project execution and decision making.
- Develop conclusions and recommendations based on research, data analysis, and stakeholder input.
- Create presentations, executive summaries, project updates, reports, briefing materials, and other communications.
- Translate complex or incomplete information into clear, concise, and actionable content.
- Support the development of recommendations for business and transformation initiatives.
- Document and share knowledge, best practices, and lessons learned across the team.
Leadership & Team Support
- Prepare materials for leadership discussions, project reviews, and decision points.
- Provide visibility into project status, key milestones, risks, dependencies, and decisions needed.
- Coordinate follow-through on actions and priorities that emerge from leadership discussions.
- Support planning and execution of workshops, strategy sessions, team activities, and other priority initiatives.
- Contribute analysis and recommendations while working with more senior team members on broader strategic direction.
- Step into new projects and workstreams as priorities evolve.
Operational Excellence
- Identify opportunities to improve processes, project execution, and team ways of working.
- Develop and maintain repeatable templates, tools, trackers, and project documentation.
- Support change management activities associated with new initiatives or processes.
- Apply established project management methods while adapting appropriately to the needs of individual projects.
- Share knowledge and lessons learned to improve future project execution.
Education & Experience
- Four-year or graduate degree in Business Administration or a related discipline, or equivalent work experience or demonstrated competence.
- Typically 2 to 4 years of relevant work experience, preferably in program management, project management, strategy, business operations, transformation, or a related field.
- Experience working on cross-functional projects in a complex or matrixed organization is preferred.
- Experience supporting global projects or teams is a plus.
Knowledge & Skills
- Project and program management
- Project planning and implementation
- Project schedules and milestone management
- Risk and issue management
- Data analysis
- Key performance indicators and reporting
- Process improvement
- Change management
- Project documentation
- Financial tracking and forecasting
- Stakeholder management
- Microsoft PowerPoint and Microsoft 365
- Microsoft Project or similar project management tools
- Agile methodologies
- Business analysis
- Executive and leadership communications
Core Capabilities
- Effective Communication
- Results Orientation
- Learning Agility
- Digital Fluency
- Customer Centricity
What Success Looks Like A successful Program Manager on the Commercial Strategy & Transformation team will be a trusted execution partner who can take responsibility for defined projects and workstreams and help move them forward with increasing independence.
Impact & Scope This role primarily impacts the immediate team and the cross-functional stakeholders supporting assigned projects. The Program Manager serves as an informed team member who provides analysis, recommendations, and project direction within their area of responsibility.
Preferred Profile
- Highly organized and dependable.
- Naturally proactive and comfortable following through with stakeholders.
- Able to work independently without requiring constant direction.
- Strong at turning conversations into clear actions and deliverables.
- Comfortable building PowerPoint presentations and leadership-ready materials.
- Able to balance several projects and deadlines at once.
- Curious and willing to jump into unfamiliar business topics.
- Comfortable working behind the scenes to make complex initiatives run smoothly.
- Equally comfortable coordinating the details and understanding the broader business objective.
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