Project Lead Analyst

The Project Lead Analyst will be a member of the technology vertical within the Sales Enablement organisation that supports Evernorth and its businesses.

This team owns and is responsible for providing the strategic vision for the overall technology stack utilised by the business, such as Sales and Account Management, to power the client-buying journey.

The Project Lead Analyst will partner with the Business Process Outsourcing (BPO) team to ensure projects are aligned to business objectives, delivered on time, and successfully adopted by users.

Responsibilities

• Develop and maintain project plans, timelines, milestones, and deliverables.
• Coordinate project activities across BPOs, Technical Product Owners (TPOs), Delivery Managers, and technology teams.
• Track progress against scope, budget, and schedule.
• Manage dependencies and ensure alignment across multiple workstreams.
• Facilitate regular project status meetings and reporting.
• Collaborate with the BPO to translate business needs into executable project plans.
• Ensure business requirements, process flows, and future-state designs are documented and approved.
• Support prioritisation of Minimum Viable Products (MVPs), enhancements, and backlog items.
• Help drive decision-making by escalating risks, issues, and dependencies appropriately.
• Coordinate communications and alignment between business stakeholders, leadership, product teams, and technology teams.
• Facilitate story mapping, discovery sessions, and design reviews.
• Manage stakeholder expectations and obtain required approvals and sign-offs.
• Communicate project status, risks, milestones, and go-live readiness.
• Partner with the BPO to develop training and communication plans.
• Support creation of training materials and go-live communications.
• Coordinate stakeholder readiness activities.
• Maintain project documentation, status reports, RAID logs, and dashboards.
• Provide leadership visibility into project health, milestones, and outcomes.

Qualifications

• High School Diploma or GED required
• 2+ years project management experience
• Experience with Salesforce, Wrike, Confluence, and Jira is a plus
• Knowledge of Pharmacy Benefit Management (PBM) or Healthcare industries helpful
• Self-motivated and self-starter preferred
• Proven ability to operate in a fast-paced environment preferred
• Excellent verbal and written communication skills required
• Strong analytical, planning, problem identification, and resolution skills required
• High level of organisation and interpersonal skills, flexibility to cope with change, and ability to multitask across a variety of assignments preferred
• Demonstrate ability to prioritise and manage workload and meet project deadlines in complex situations required
• Proficient in Microsoft Office Applications (Excel, PowerPoint, Visio, Word, etc.) required
• Ability to accumulate and transform data into tangible reports and concrete information required

The anticipated annual salary for this position is $75,700 - $126,100, depending on relevant factors, including experience and geographic location.

Benefits include:

• Medical, vision, and dental coverage
• Well-being and behavioural health programs
• 401(k)
• Company-paid life insurance
• Tuition reimbursement
• Minimum of 18 days of paid time off per year
• Paid holidays and leaves of absence