Product Manager

At Bank of America's Global Payments Solutions Group in Singapore, we're seeking a Product Manager to support CashPro®, a fully integrated multichannel experience for companies to improve control, visibility, processing, and scale.

As a Product Manager, you will be responsible for managing the Payments product suite within CashPro® Online for Asia Pacific, including roadmap execution, product maintenance, and coordination with technology teams.

Key responsibilities:

• Support CashPro® activities for Asia Pacific by gathering requirements, monitoring delivery, and aligning regional needs with the global product roadmap
• Assist with Information Reporting for CashPro® in Asia Pacific, including documenting regional requirements and tracking their consideration within the global product roadmap
• Contribute to improvements to the CashPro® Online user experience by gathering feedback and partnering with design and technology teams on usability, client adoption initiatives, and market intelligence
• Develop a practical understanding of the product capability, including the user interface, middleware applications, databases, payment processing engines, entitlement and access-control configurations, and client customisation options
• Build knowledge of the competitive landscape and relevant market trends within digital channels and payments
• Contribute ideas for product enhancements based on industry trends, regulatory developments, and client feedback
• Work with regional and global stakeholders, including Product, Sales, Technology, Operations, Compliance, Marketing, and external vendors, to support product delivery and issue resolution

Requirements:

• Some experience in product management, payments, transaction banking, financial services, or a related technology environment would be beneficial
• Basic knowledge of treasury services, banking platforms, or client processes, with an interest in digital platforms, payments, cash forecasting, and reporting solutions
• An interest in digital User Experience and a willingness to learn how client feedback is translated into product and design requirements
• Awareness of the complexities of global operations, systems, and cross-border or multi-jurisdictional services would be helpful
• A basic understanding of technology systems and an interest in how technology supports innovation and regulatory change in payments
• Experience supporting projects, coordinating tasks, meeting deadlines, and tracking delivery
• Good attention to detail, with the ability to identify risks or issues and escalate them appropriately
• Able to organise priorities, manage regular responsibilities, and respond constructively to ad hoc demands
• Clear written and verbal communication skills, with the ability to work effectively with both technical and non-technical colleagues and build positive working relationships

Benefits of working at Bank of America:

• Comprehensive medical coverage and wellness support
• Competitive retirement and insurance benefits
• Family-friendly leave and support programmes
• Flexible benefits that can be selected according to individual and family needs
• Access to emotional wellbeing resources, counselling, and mental health support
• Opportunities to support charitable causes through employee giving and matching programmes
• Learning, development, and networking opportunities across Singapore and the wider Asia Pacific region