Description
Product Management at Capital One is a vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.
The Digital Enrollments team within Credential Management provides users with capabilities to establish digital credentials for online servicing portal access. This role is central to driving the transformation of the credentialing ecosystem into a scalable, resilient, and customer-centric platform.
Responsibilities:
- Lead enterprise-wide transformation of Credential Management aligned to long-term business value, customer impact, and platform efficiency
- Define and evolve the north star strategy for Native and Web channels integrating modern security and risk mitigation
- Own the delivery of next-gen credentialing experiences,including autolinking, standalone enrollment, and account opening flows
- Provide strategic and technical thought leadership across internal and external partners, ensuring adherence to standards for security, change control, and resilience
- Govern the execution of core enrollment capabilities to deliver seamless, trusted user experiences within Native (mobile app) and Web channels
Capital One Product Framework: In this role, you’ll demonstrate proficiency in five key areas:
- Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
- Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
- Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
- Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
- Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
Requirements:
- Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
+ A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing
- OR Bachelor's degree in any field and at least 3 years of Product Management experience
Benefits: Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Salary: McLean, VA: $164,800 - $188,100 for Manager, Product Management Richmond, VA: $149,800 - $171,000 for Manager, Product Management
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