Product lifecycle and Enablement PMO

This role supports the Product Lifecycle & Enablement organization within Personal Systems, driving key strategic initiatives from planning through execution.

The PMO Lead aligns priorities, coordinates dependencies, and drives accountability for measurable outcomes.

Responsibilities:

• Translates organizational priorities into actionable plans with clear scope, ownership, milestones, and success measures.
• Orchestrates cross-functional and cross-organizational initiatives, aligning stakeholders, managing dependencies, and maintaining momentum toward shared objectives.
• Drives the internal New Product Introduction (NPI) process, coordinating readiness reviews, key milestones, and launch activities across teams.
• Builds and maintains tools, dashboards, scorecards, and tracking mechanisms to monitor initiative progress, launch readiness, risks, and performance against agreed goals.
• Establishes governance and review forums that enable timely decisions, clear accountability, and effective follow-through.
• Provides concise, executive-level updates on progress, challenges, trade-offs, and decisions needed.
• Develops and drives internal communications that build awareness, engagement, and excitement around new products, helping teams understand and communicate their value.
• Proactively identifies risks, interdependencies, and roadblocks; coordinates resolution and escalates issues with actionable recommendations.
• Supports planning, resource, and budget alignment by consolidating inputs, highlighting trade-offs, and tracking commitments against organizational priorities.
• Drives continuous improvement through post-launch and post-initiative reviews, translating lessons learned into improvements to processes, tools, and ways of working.
• Adapts plans as business and technology priorities evolve, bringing structure to ambiguous challenges while maintaining focus on outcomes.

Education & Experience Recommended:

• Four-year or graduate degree in Business Administration, Engineering, Information Technology, Marketing, or a related discipline, or equivalent work experience and demonstrated competence.
• 7+ years of relevant experience in program management, PMO, product operations, product lifecycle management, or a related field, preferably within a technology organization.
• Demonstrated experience leading complex initiatives across functions and influencing stakeholders without direct authority.

Knowledge & Skills:

• Program and Project Management
• Product Lifecycle Management
• New Product Introduction (NPI)
• Cross-Functional Planning and Execution
• Product Launch Readiness and Enablement
• Governance and Decision Facilitation
• Risk, Issue, and Dependency Management
• Dashboard and Scorecard Development
• Executive Presentations and Communication
• Change Management
• Collaboration and Work Management Tools

Cross-Org Skills:

• Effective Communication
• Stakeholder Engagement and Relationship Building
• Influence Without Authority
• Strategic Thinking and Prioritization
• Results Orientation and Accountability