Prodajni savetnik (Delta City Beograd)

As a sales consultant, you will play a key role in creating an exceptional customer experience. You will greet customers, guide them through the store, and provide support to help them find what they're looking for, while showcasing our products.

Your responsibilities will include:

• Sharing your knowledge of fashion and products to help customers make informed choices.
• Collaborating with your team to ensure excellent customer service at every step, including actively promoting our loyalty program.
• Ensuring the sales area and back rooms are well-stocked, organized, and inspiring.
• Providing support during the opening and closing process of the store.
• Representing yourself and the brand in a positive way during every customer interaction.

You will work with a dynamic team in the store, including sales consultants, department managers, store managers, and cashiers, to create a welcoming environment. You will also collaborate with the wider area team and between stores to share experiences and drive success together.

We are looking for individuals with:

• Experience in customer service in the field of fashion, sales, or similar, which will be considered an advantage.
• A passion for helping customers and an interest in fashion or sales – we will teach you everything else!
• Enjoyment of collaborative and dynamic environments.
• Strong communication skills, creativity, and an interest in working with technology in retail, with a strong desire for learning and development.

In H&M Group, we offer attractive benefits and endless opportunities for development worldwide, including:

• 10% discount for employees in all H&M group brands, in stores and online.
• H&M Incentive Program (HIP).
• Private health insurance.
• Additional vacation days based on seniority.
• Bonus for referring friends up to 120 euros in equivalent dinars.
• Online and live training for employees to learn and develop.
• Opportunities for advancement and development within the company.
• Gift card for the birth of a child.
• Award for long-term work.
• New Year's gifts for employees' children.