Private Care Coordinator

This is an exciting opportunity to join our growing and successful Private Care Division within Europe's largest cancer centre and to provide the highest standards of support to our patients.

The Private Care Coordinator will manage the registration and administration process with a focus on minimising the risk of debt and work in accordance to the hospitals policies and procedures and all relevant legislation.

The post holder will be required to work as part of the Private Care Accounts Team delivering the highest level of customer service to both patients and consultants.

The successful candidate will be a versatile, lateral thinker with an eye to detail and excellent customer services skills.

Main duties of the job:

• Manage the registration and administration process for private patients
• Coordinate the administration functions of the patient pathway
• Assist with the day to day management of requests for Change of Status between Private and NHS care
• Ensure that accurate and timely cost information is provided for Additional Private Care and funding secured

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer.

We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways.

The ideal candidate will have:

• Good general education. Requires NVQ Level 4/diploma or equivalent relevant experience.
• Good working knowledge of PC applications and computer literate.
• Front-facing customer services experience.
• Experience of MS Excel and MS Word, including creating and using spreadsheets
• Excellent interpersonal skills with the ability to work closely and effectively with staff at all levels within the organisation.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.