Principal Quality Analyst

Make meaningful contributions that fuel critical outcomes for some of the most complex government, defense, and intelligence projects. Join GDIT for a career where your growth is just as important as the mission you support.

As a Principal Quality Analyst, you will play a crucial role in providing administration support to the Department of War (DoW), Chief Information Officer (CIO) for Special Access Program(s) (SAPs) (DoW SAP CIO).

Responsibilities:

• Leads quality control and management efforts, developing and applying quality standards in support of the program mission to ensure objective auditing and reporting.
• Documents service challenges or outages, directs requests for corrective actions to appropriate points of contact, and logs relevant activity.
• Conducts meetings with programmatic staff to capture trends and lessons learned and ensures broader program awareness.
• Participates in weekly update briefings to ensure operational awareness.
• Maintains and updates the program Quality Management Plan (QMP) and Quality Control Plan (QCP) and uses the Quality Assurance Checklist.
• Assists with appropriate knowledge management practices across the enterprise.
• Manages, monitors, measures, and reports SLA and KPI performance with performance reporting and deliver reports.
• Supports Continual Service Improvement activities.
• Supports Risk Management activities through identification, assessment, and mitigation of risks arising from daily operations.
• Serves as main interaction and point of contact with the area customer.
• Manages a geographically dispersed team.
• Attends customer meetings and may serve as primary client liaison.
• Coordinates development of deliverables and products.
• Ensures quality assurance of project deliverables.

Requirements:

• BS degree; may be substituted for additional years of experience.
• 10+ years of related experience.
• Security Clearance Level: Top Secret with SCI eligibility.
• Experience with SharePoint and Excel.
• Experience managing and leading cross-functional teams.
• Experience briefing senior government officials and providing rapid responses.
• Demonstrable administrative and organizational skills.

Benefits:

• Excellent customizable health benefits (Medical, Dental and Vision).
• 401K with company match.
• Educational Assistance and eLearning.
• Flexible work week.
• Internal mobility team dedicated to employee advancement.
• Rewards and Recognition programs.
• Innovative and collaborative environment encouraging highly motivated critical thinking.

The likely salary range for this position is $107,744 - $143,750.