Principal, Product Manager ( L5)

We are seeking a visionary and entrepreneurial Product Manager passionate about building the future, not just improving the present. In this role, you will lead Horizon 3 innovation,imagining, shaping, and validating breakthrough product concepts that could fundamentally transform the enterprise landscape over the next 3-5+ years.

Responsibilities:

• Define Horizon 3 strategy: Lead the exploration of various technological trends, their implications for business and thus areas of opportunity for Twilio
• Drive Product Vision: Lead discovery and definition of innovative product opportunities. Align user needs, technical feasibility, and business objectives.
• Rapid Experimentation: Design and manage the lifecycle of early prototypes, MVPs, and proofs-of-concept. Leverage lean and agile methodologies to iterate quickly.
• Cross-Functional Collaboration: Work directly with engineering, research, design, and go-to-market teams to transform breakthrough concepts into user-ready solutions.
• Market & User Research: Conduct customer interviews, gather market intelligence, analyze usage patterns, and synthesize insights from early testing to inform ongoing project direction.
• Stakeholder Engagement: Communicate strategic vision, product rationale, and outcomes to executive leadership and cross-functional stakeholders.

Qualifications:

• Proven experience (5+ years) as a Product Manager or Product Strategy Lead, ideally in a technology/enterprise SaaS, platform, or developer-centric environment.
• Track record of launching new products, features, or experimental projects,ideally with experience in 0→1 product development or R&D environments.
• Familiarity with emerging technologies (AI/ML, developer tools, workflow automation, or similar).
• Strong analytical and user research skills; data-driven but comfortable with ambiguity and hypothesis-driven decision making
• Exceptional communication and storytelling ability to convey vision and inspire action
• Technical acumen; able to collaborate closely with engineering and research teams and ability to draw business implications from technological trends
• Entrepreneurial mindset; eager to take calculated risks, iterate rapidly, and learn from failure as well as success
• BS in Computer Science, Engineering, or equivalent practical experience

What We Offer:

• Competitive pay
• Generous time off
• Ample parental and wellness leave
• Healthcare
• Retirement savings program
• Much more

Compensation:

• The estimated pay ranges for this role are as follows:
• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $171,120 - $213,900.
• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $181,200 - $226,500.
• Based in the San Francisco Bay area, California: $201,280- $251,600.