Principal Coordinator, Security Operations Specialist

We are seeking a Principal Coordinator, Security Operations Specialist to join our Global Workplace Services (GWS) team at Capital One. As a Principal Coordinator, Security Operations Specialist, you will carry out day-to-day activities in the Global Security Operation Center (GSOC), which is our 24/7 security and intelligence function that evaluates and reports on hazards and threats to the company.

Responsibilities:

• Intake of critical response communications
• Responding to calls for equipment service and information about security-related technology systems
• Monitor and respond to security alarms utilizing alarm monitoring tools
• Synthesize large amounts of information quickly
• Create a comprehensive documented record of security-related incidents
• Coordinate routine and critical incident communications
• Understand the proper use of security-related tools and procedures
• Implement access control procedures
• Assist with physical security validations for partners and vendors
• Support general security, first responder, and law enforcement engagement and response to incidents
• Escalate to supervisors when appropriate

Requirements:

• At least 2 years of experience in Law enforcement, Military, Corporate Security, Business Continuity, Risk, Emergency Management or Customer Service
• At least 1 year of experience with security operations
• At least 1 year of experience with Microsoft Office or Google Suite

Preferred Qualifications:

• Bachelor's degree or military experience
• 3+ years of experience in the security field
• 1+ years of experience with emergency communication operations
• 1+ years of experience with situational awareness tools
• 1+ years of SOC experience
• 1+ years of experience with MAStermind, Lenel, Verint or Genetec video systems, or the D3 report-writing platform

Salary: $62,500 - $71,300 per year

Benefits: Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.