POA Administrator

Spire Wellesley Hospital is looking to recruit a motivated and experienced Administrator to join our busy Pre Op Assessment Department on a permanent contract.

This is a part-time position working 22.5 hours per week, ideally these hours will be spread over 5 days but 3 days per week will be considered.

The successful candidate will support the delivery of an efficient patient administration service, providing a professional and welcoming experience for patients while working closely with consultants, clinical teams and other hospital departments.

Key responsibilities:

• Managing patient enquiries professionally by telephone, email and face-to-face.
• Booking and coordinating pre-assessment appointments.
• Preparing patient records and documentation for the pre-assessment nursing team.
• Processing appointment and admission information accurately and efficiently.
• Liaising with patients, consultants, medical secretaries and clinical teams.
• Handling confidential patient and consultant information appropriately.
• Supporting the smooth day-to-day running of the pre-assessment service.

The ideal candidate will have:

• Previous experience in an administrative, office-based or customer service role.
• Excellent communication and organisational skills.
• A professional and confident telephone manner.
• Strong attention to detail and the ability to manage competing priorities.
• Confidence using Microsoft Office and other computer systems.
• The ability to work effectively both independently and as part of a team.
• Previous healthcare administration experience or knowledge of medical terminology would be beneficial but is not essential.

We offer employees a competitive salary as well as a comprehensive benefits package which includes:

• 35 days (pro rata) annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• Spire for you’ reward platform - discount and cashback for over 1000 retailers
• Free Bupa wellness screening
• Private medical insurance
• Life assurance
• Free onsite parking